Support - HX


Product Knowledge Based FAQs one year warranty.

  • How fast can it go?

    The HX can reach a top speed of 12 mph

  • How long does the battery last?

    The battery has a range of 15-20km and depending on the speed you are travelling.

  • What’s your Climb Angle?

    HX hoverboard could reach 30℃.

  • How much weight can it support?

    The HX hover board can support up to 330 lbs.

    Because our internal design have two suspensions, it could support this.

  • What’s the brand of your battery?

    HX self balancing scooter use 100% real Samsung and LG battery.

  • What’s the size of your scooter?

    HX smart balance scooter have three type, one is 6.5inch type(X16.5) , one is 8inch type (X18), and 10inch.

  • Does it with with Bluetooth speaker?

    HX balance wheel could with double Bluetooth speaker, the quality of sound and The speed of connecting is perfect

  • How long is the warranty?

    We provide warranty service due to non-artificial quality problems.

    1. one year for the main vehicle, except the battery, tires and the plastic casing.

    2. six months for battery.

    3. one month for inner and outer tires.

  • Why do we choose your company?

    1. Patented private mould scooter (we own 7 patents for this new style bluetooth scooter. Have own R&D department, will have new prduct launch every time.

    2. We only use imported Samsung/LG battery to ensure the product quality.

    3. Stable function,better riding feeling compared to old normal model in curent market.

    4. Our producing capacity:1500-2000pcs per day.

    5. 1 year warranty for the scooter.

    6. OEM and ODM could be accept.

  • Why do we buy your product (why yours not others)?

    1. Appearance (sexy design ).

    2. Needle bearing (make the scooter more flexible).

    3. Microswitch (it still work eventhough minus 30 degree).

    4. Dural channels Bluetooth speaker.

    5. Suspension structure (increase the load, and make the scooter stable).

    6. Whole structure (it’s easy for tearing down).

    7. Special battery case protection.

  • What’s the package of your scooter?

    Pls check the picture as below.

  • How many pcs fix 20’ container?

    650pcs of 6.5inch in a 20’ container.

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